The film is too sticky and thin, how do I handle this film?

Using an excessive amount of water solution (16oz. water + 8drops liquid soap or baby shampoo) will make handling this film easy.  Spraying water solution on the adhesive as your pull off the liner will prevent the film from being too sticky. This will also reduce or eliminate the potential for wrinkles and bubbles during and after installation.

What is the static reaction?

Static reaction happens when the backing/liner is taken apart from the film. It may cause the film and adhesive side to stick to itself, which makes that film useless. So, in order to prevent this, you need to spray the water solution as you carefully pull the backing liner apart.

The film does not stick, how do I make it stick?

You need to remove the backing/liner first. You will still be able to put film on the window without removing the backing liner, but it will come off in a few hours. Every film comes with a backing/liner that will protect the adhesives. Remember to spray installation solution on the film as you pull away the liner.

How do I separate the backing liner?

The best way to remove the liner is to use two pieces of tape on one corner, attach a piece of tape on both side of one corner. Press the tape together, and then slowly separate the two pieces. One piece should grab onto the film and the other tape should grab onto the liner. We have a video demonstrating this process, watch from 58 sec. 

How come I do not have privacy at night?

The privacy effect works when there is a difference in lighting. At night it is brighter inside than it is outside, so the privacy effect will be reversed. This is why our privacy films are known and daytime privacy films. True 24 hour privacy is only possible with our opaque films.

 How do I remove this film?

A fabric steamer can gently heat up the film and loosen the adhesives. Using a hair dryer can also heat up the film to loosen the adhesives but it will take more time. Start on a corner and gently pull off the film working the steamer on the area that is being pulled off. If there is any remaining adhesive residue, it can be easily removed with water solution and window scraper.

Can anyone explain why it is “not suitable for dual pane/insulated windows?”

It is not suitable for dual pane/insulated windows because of possible stress on the window. Heat does not necessarily break the glass, but it can add stress on the glass. Because of this higher heat absorption, we do not recommend film for dual pane/insulated windows except for specified ones. Multi pane windows will not be able to dissipate this heat on the interior facing pane. This will create an imbalance on the window and can stress seals and the glass.

Is this applied inside or outside of the window?

Almost all our films are installed on the inside of the window. We only carry a few exterior films, and their product pages will clearly let you know that they are exterior films.

What is daytime privacy?

Our non-opaque privacy films, such as our One-Way films, will have excellent daytime privacy. Daytime privacy means that you will be able to see out fine and no one will be able to see in during the day. This is because it is much brighter outside than it is inside.  At night, when the lighting conditions reverse, with outside darker than inside (with interior lights on), the privacy effect will be reversed. You will lose privacy and it will be harder to see outside.

Our Dark and Extra/Very Dark films will be able to offer excellent daytime privacy. Our lighter films, Medium and Light films, will not offer daytime privacy.

To have privacy in any lighting condition, it will have to be opaque and you will not be able to see through the film from either side.

Static Cling vs Adhesive films.

Static cling films offer easy installation and removal; they are also reusable after a light rinse. Adhesive films are designed to last a long time, many of our films have 5-year warranties and are known to last much longer. Adhesive films also have better clarity and have performance features like better heat control than what static cling films can offer. Although installation can be more cumbersome and difficult, adhesive films are the idea choice for many home improvement projects. Static cling films are better suited for privacy and decorative purposes.

What kind of quality are these films?

Our films are professional films and the same films are used in commercial applications along with professional installers. We believe in providing the highest quality and the latest in window film technology to the retail customer. Installing professional grade film is not always the easiest but we

believe the customer can successfully install our products and avoid the high cost of having film professionally installed.

Which darkness should I choose?

Most of our films come in a variety of shades of darkness, usually. Dark, Medium and Light. Some film series have a Very Dark or a Very Light too.

Dark and Very Dark films will offer excellent daytime privacy and will dramatically cut down or eliminate glare. In most cases no one will be able to see in during the day and you will be able to see out fine. Some customers feel that Very Dark films can make it seem gloomy outside.

Medium films usually offer the perfect balance of reducing light while not being too dark. Medium darkness films are usually not dark enough to offer enough privacy but many customers are satisfied with the level of privacy it offers.

Light and Very Light films are too light to offer any privacy or substantial glare reduction, but many of our Light and Very Light films do have heat reduction. This heat reduction is not as effective as the darker films, but because Light and Very Light films have such a light shade, they are usually not noticed on the window after installation.

How do films reduce heat?

Films reduce heat in two ways, reflection and absorption.

Reflective films like our Mirror films (S series) or Bronze films (BRZ series) are the best at reducing heat because they reflect away most of the heat. These films are safe for dual pane windows because they mainly reflect heat and absorb so little heat.

Our Natural (NA series) and Nichrome (NC series) are not as reflective and will also block heat through absorption, blocking the heat at the window. These films are best suited on single pane windows where heat can easily radiate back out, and the darker shades of these films are not suitable for dual pane windows. Many customers prefer the look of less reflective films, but these films are best suited for customers that do not have heat control as the highest priority.